What you need to know about COVID-19
What you need to know about COVID-19
Posted on 03/25/2020

Important Information on COVID-19


All visits to the hospital suspended
Effective March 17, 2020, all visits to Waypoint were suspended except for compassionate reasons including end of life and palliative circumstances. Compassionate visits will require prior approval from a Clinical Director. Professional visits including legal counsel and specialist care will continue. 

Please contact the appropriate program to arrange telephone contact or to make other contact arrangements. 

Patient movement suspended 
To minimize the spread between individuals and across programs and support infection control measures all off-unit access for patients is now suspended.  
Hospital closed to deliveries 
Effective March 21, all patient and staff deliveries of food and other outdoor vendors, as well as packages from family members have been suspended. This is a very difficult decision and some patients will be upset but this move allows the hospital to reduce the number of entry points for transmission into our buildings. This is another important way to increase everyone’s safety and addresses feedback from staff. 

Georgianwood Program temporarily closed
Like all hospitals, we are looking at options to reduce non-essential services. Waypoint has made the difficult decision to temporarily suspend the voluntary Georgianwood Program. We understand the important work that occurs on the Georgianwood program and these changes are temporary. The program will resume treatment as soon as possible. 
Thank you for your continued patience and support during this challenging and changing time. 

March 24, 2020 COVID-19 Information for Patients, Clients and Visitors
March 17, 2020 COVID-19 Information for Patients, Clients and Visitors

What is social distancing?
Know the difference: self-monitoring, self-isolation and isolation in COVID-19 Self-Isolation: A Guide for Caregivers, Household Members and Close Contacts

Helping you understand 2019-Novel Coronavirus (2019-nCoV)

What are Coronaviruses?
Coronaviruses are a large family of viruses, some causing illness in people and others that circulate among animals, including camels, cats and bats. In people coronaviruses often cause seasonal respiratory infections similar to the flu.

What are Novel Coronaviruses?
A novel coronavirus (CoV) is a new coronavirus that has not been previously identified. Novel coronaviruses include viruses that cause the Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS).

What is 2019 Novel Coronavirus?
The 2019 Novel Coronavirus, or 2019-nCoV, is a new respiratory virus first identified in Wuhan, Hubei Province, China.

What is the source of 2019-nCoV?
The source is currently unknown. Public health officials are working hard to identify the source.

How does the virus spread?
This virus probably originally emerged from an animal source but now is spreading from person-to-person. While the exact way it is spreading is still being determined, it is likely by contact, droplet and possibly airborne mechanisms.

Who are most at risk of becoming infected with the 2019-nCoV?
People most at risk of acquiring the 2019-nCoV infections include those who have recently traveled to affected areas, have been in close contact with a confirmed or probable case and had close contact with someone who has an acute respiratory illness and who has been in an affected area within 14 days prior to when they became ill.

What are the symptoms that the 2019-nCoV can cause?

Current symptoms reported for patients with 2019-nCoV have included mild to severe respiratory illness with fever, cough, and difficulty breathing (1). How are severe cases treated? There is no specific treatment. It is largely supportive treatment and care in a hospital or a health care setting.

How can I prevent myself from becoming infected with the 2019-n-CoV?

There is currently no vaccine to prevent 2019-nCoV infection. The best way to prevent infection is to avoid being exposed to this virus and to use common infection prevention practices including:
  * Wash your hands often with soap and water for at least 20 seconds.
     Use an alcohol-based hand sanitizer
     that contains at least 60% alcohol if soap and water are not available.
  * Avoid touching your eyes, nose, and mouth with unwashed hands.
  * Avoid close contact with people who are sick.
  * Stay home when you are sick.
  * Cover your cough or sneeze with a tissue, then throw the tissue
     in the trash.
  * Clean and disinfect frequently touched objects and surfaces.

What is Waypoint doing?
Our hospital is following the direction of the Ministry of Health and Ontario Public Health for hospitals and has a number of extra precautions in place including enhanced infection control practices and visitor restrictions. 

What is the current situation in Canada and around the world?
The current situation in Canada and around the world is rapidly changing. To stay up to date with information on the 2019-nCoV we recommend getting information from reliable sources such as Ontario’s Ministry of Health, the World Health organization and the Centers for Disease Control and Prevention. Links are available at right.